Records Section

Redlands Police Department
1150 W. Brookside Avenue, Suite J-1A
Redlands, California 92373
(909) 798-7614

Fran Serrao, Records Supervisor
(909) 798-7556

Hours
The Records Section serves as clerical support to all members of the police department. We are responsible for customer service at the main facility front counter. We are currently staffed with five full-time Clerks and one supervisor. The front counter is open 7:30 a.m. to 5:30 p.m. Monday through Friday. Records is closed to the public on weekends and holidays.

Fingerprinting
Those required to register their fingerprints with the Redlands Police Department may do so by appointment only Mondays and Wednesdays from 5:30 to 7:30 p.m. and Fridays from 10 a.m. to 4 p.m.

Traffic Collision Reports
If you wish to obtain a copy of a traffic collision report, you must be an involved party, spouse, or insurance agent for an involved party. Attorneys must supply a signed waiver from the involved party. There is no fee. Please allow 10 working days from the date of the collision.

Crime Reports
An extract of a crime report may be obtained by the victim, insurance agent or attorney for the victim (with signed waiver). An extract consists of the report face page and stolen/recovered property sheets only. A subpoena is required to obtain a full copy of a crime report.

Bicycle Registration
Bicycle registration tags can be obtained for $2.00. Please bring the bicycle into the lobby of the main police facility so that we may verify the serial number. Registration tags are good for 2-3 years. If your bicycle does not have a serial number engraved on it, we will provide engravers in order to etch a drivers license number onto the bike as a serial number.

VISA Clearance Letters
If you need a VISA clearance letter, there is a $21.00 charge. You must provide photo identification. Only Redlands records will be searched. If you wish to obtain a state clearance, please contact the Department of Justice. VISA clearance letters can only be requested in person, and cannot be done through the mail or by a second party.

Impounded Vehicles
If your vehicle has been impounded, a release can be obtained for $101, ($177 if the vehicle was involved in a DUI). Only the registered and/or legal owner may obtain the release. The vehicle must be currently registered, and a valid driver’s license is required. If your vehicle was impounded due to the driver being unlicensed or having a suspended/revoked license, the vehicle may be impounded for a 30-day period. Suspect vehicles will only be released between 7:30 a.m. and 5:30 p.m., Monday through Friday.

Citation Sign-Offs
Citation sign-offs can be done from 7:00 a.m. to 10:00 a.m., every day of the week. Only City of Redlands citations can be signed-off. If your citation is for lack of proof of insurance, it must be signed off at the courthouse.

Engravers
Engravers are available for a $20.00 deposit. Engravers may be checked out for a 3-day period. We recommend engraving your driver’s license number on your property, rather than a Social Security number.

Property Retrieval
If you wish to retrieve property that was seized or confiscated at the time of your arrest, or stolen property that has been recovered, please contact the Property Bureau at 798-7684. Property will be released by appointment only.

Records Subpoenas
In order to receive a full and complete copy of a crime report, a subpoena for records is required. Subpoena forms can be obtained free of charge at the courthouse. Forms should be completed with the requestor’s full name, date of birth, address and phone number. Also include what records are being requested and the purpose for the request. Photo identification is required. You must be an involved party in order to obtain records.

Once completed, the subpoena should be presented to the Police Department, along with a $15.00 fee. If necessary, the request will be sent to the City Attorney for his review. Once approved or denied, you will be notified via phone call or by mail. Please allow at least 10 days.
If you are a defendant in a criminal case, a copy may be obtained only through “discovery” from the District Attorney’s Office. A subpoena will not be accepted.

If a juvenile defendant is involved, a copy may be obtained only by petitioning Juvenile Court. A subpoena will not be accepted.

Traffic collision records do not require a subpoena and can be released to involved parties with photo identification.