Redlands Police Department
Community Services Division
Recreation, Sports and Senior Services

Senior Transportation

Table of Contents

• Program Information
• Eligibility
• Hours of Operation
• Fees
• Service Available
• How to Obtain Service
• Pick-up Information
• Additional Information

Program Information
The Senior Transportation Program was designed by the Redlands Police Department to meet the transportation needs of the seniors and the disabled in the Redlands Community. For more information call (909) 798-7579.

Eligibility
The service is available to residents of the City of Redlands who are 55 years of age and older or who are physically or mentally unable to utilize other forms of transportation.

1. Drivers will provide curbside service only.
2. Drivers are under no obligation to search for passengers.
3. It is the responsibility of the passenger to be at the designated pick-up location at the prearranged time.
4. Drivers will wait no more than five minutes for passengers.

Hours of Operation
Monday-Friday 7:45 a.m.-3:30 p.m. (except on major holidays). Services provided on a first-come, first-serve basis, priority is given to medical appointments.

Fees
Bus passes are available for purchase at both the Joslyn Center and the Redlands Community Senior Center for a cost of $17.50 (10 rides).

Services Available

• Medical and dental appointments (first priority)
• Pharmacies  
• Senior Centers

How to Obtain Service
Service is on a reservation-only basis. Reservations MUST be made 48 hours in advance. Advance reservations for medical appointments can be made as soon as you receive them.

Pick-Up Information
Drivers’ time of arrival is approximate. (Please allow a 30-minute window for appointments).

Additional Information
Seat belts must be worn and safety rules must be followed at all times. Drivers cannot accept gratuities of any kind. Caregivers may accompany passengers free of charge. Please notify the reservation clerk when you place your reservation if a caregiver will be riding with you. Packages are limited to what the passenger can carry and place on their lap and underneath their own seat. Services are not available on major holidays.